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Anonymous
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Asked: 2024-09-23T11:44:19+00:00 In:

Why Trustpilot is Fake Platform for Review Readers ?

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Why Trustpilot is Fake Platform for Review Readers ?
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2 Answers

  1. Shibu
    • Review Volume: High volumes of reviews can lead to overwhelming amounts of feedback, making it difficult for users to discern genuine opinions from manipulated ones.
    • Response Bias: Customers who have strong opinions—either positive or negative—are often more motivated to leave reviews, which may not represent the average experience.
    • Verification Issues: Some users question the verification process for reviews, leading to doubts about their authenticity.
    • Business Control: Companies can flag negative reviews, which can lead to their removal, creating a skewed perception of customer satisfaction.
  2. Sem

    Some users criticize Trustpilot for various reasons:

    1. Fake Reviews: There have been allegations of fake reviews, both positive and negative, which can skew the overall ratings.
    2. Incentivized Feedback: Some businesses may encourage customers to leave positive reviews, leading to a lack of balance.
    3. Moderation Issues: There are claims that the review moderation process can be inconsistent, allowing some reviews to be posted while others are removed.
    4. Business Influence: Companies can pay for enhanced visibility, which might give the impression that certain reviews are more trustworthy.